Our Peace of Mind support package keeps your site secure, up to date, and backed up. It also provides a complete record of all modifications, a facility for reporting problems, asking questions, and requesting additional features. The Peace of Mind support package costs £25 a month and includes the following;

Membership access to secure support forums for each project where all documentation is located including;

• Additional feature requests
• Bug reports
• Backup logs
• Joomla updates
• Web Server Settings
• Database Information
  
• Mail Server Settings

We also provide a private messaging system which we encourage the use of to keep all documentation in one place.

• Update Joomla to the latest version each time there is a new release.
• Manage the backing up your site and database.
• Manage Site Security.
• Provide 24/7/365 eight hour response. (We usually respond within four hours)

Please note that we need the right tools to do our job and adequate web hosting is required to enable us to accomplish this. Even if you're happy with your current host, please complete our secure free site migration proposal request, we will determine if we can support your site on your current host. If your host isn't suitable we offer a 50% discount when combined with one of our support packages.

We can provide all kinds of additional support services depending on your requirements, populating and managing online stores, managing email marketing campains, managing affiliate marketing programs, social networks, etc.. But firstly we need to be sure your site is up to date, secure and backed up.

You can make a significant saving with an annual subscription instead of monthly!

Our Peace of Mind support package keeps your site secure, up to date, and backed up. It also provides a complete record of all modifications, a facility for reporting problems, asking questions, and requesting additional features. The Peace of Mind support package costs £120 ayear and includes the following;

Membership access to secure support forums for each project where all documentation is located including;

• Additional feature requests
• Bug reports
• Backup logs
• Joomla updates
• Web Server Settings
• Database Information
  
• Mail Server Settings

We also provide a private messaging system which we encourage the use of to keep all documentation in one place.

• Update Joomla to the latest version each time there is a new release.
• Manage the backing up your site and database.
• Manage Site Security.
• Provide 24/7/365 eight hour response. (We usually respond within four hours)

Please note that we need the right tools to do our job and adequate web hosting is required to enable us to accomplish this. Even if you're happy with your current host, please complete our secure free site migration proposal request, we will determine if we can support your site on your current host. If your host isn't suitable we offer a 50% discount when combined with one of our support packages.

We can provide all kinds of additional support services depending on your requirements, populating and managing online stores, managing email marketing campains, managing affiliate marketing programs, social networks, etc.. But firstly we need to be sure your site is up to date, secure and backed up.

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