Joomla Website Support

Website Support Services

If you're new to Joomla and interested in building and maintaining your own websites we can provide you with as much or as little support as needed to suit your requirements. We can assist you with registering domains, choosing a host, installing Joomla, modifying templates, choosing, installing and configuring Joomla Components, templates, modules and plugins, and also set up E-commerce for you. We can also set up mail servers for you to suit your email requirements. We are extremely flexible and can provide a high level of support at the begining of your project, which we can reduce as we teach you how to manage without us.

If you don't want to get involved or don't have the time, we can build you a website, and manage it for you, including software updates, site updates, search engine optimisation, managing pay per click advertising campaigns etc. We are extremely flexible and can provide a support package to suit your needs.

For existing Joomla users we offer all kinds of support, installing additional components, modules and plugins, maintaining online stores, troubleshooting and fixing problems, website backups, website migration, and website rebuilds.

We provide subscription based secure support forums for each project where all documentation is located including;

• Additional feature requests
• Bug reports
• Backup logs
• Joomla updates
• Web Server Settings
• Database Information
  
• Mail Server Settings

We also provide a private messaging system which we encourage the use of to keep all documentation in one place.

Our Peace of Mind support package keeps your site secure, up to date, and backed up. It also provides a complete record of all modifications, a facility for reporting problems, asking questions, and requesting additional features. The Peace of Mind support package costs £10 a month and includes the following as well as your own secure support forums

• Update Joomla to the latest version each time there is a new release.
• Manage the backing up your site and database.
• Manage Site Security.
• Provide 24/7/365 eight hour response. (We usually respond within four hours)

Please note that we need the right tools to do our job and adequate web hosting is required to enable us to accomplish this. Even if you're happy with your current host, please complete our secure free site migration proposal request, we will determine if we can support your site on your current host. If your host isn't suitable we offer a 50% discount when combined with one of our support packages.

We can provide all kinds of additional support services depending on your requirements, populating and managing online stores, managing email marketing campains, managing affiliate marketing programs, social networks, etc.. But firstly we need to be sure your site is up to date, secure and backed up.

We provide our specialised Joomla web support services globally, and are assisting customers all over the world. No job is too small, if you require some assistance with an existing website, building new websites, or have any questions please contact us.

Portsmouth Computing is not affiliated with or endorsed by the Joomla Project or Open Source Matters. The Joomla logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.